Privacy policy
Adventour Global Privacy Policy
1. Introduction
Adventour Global ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when using our travel marketplace platform. It applies to all users globally and complies with Singapore’s PDPA and relevant international privacy laws.
2. Information We Collect
We collect information that identifies or relates to you ("Personal Data"), including but not limited to:
- Contact details (name, email, phone number)
- Account credentials and profile information
- Payment information (for transactions made through our platform)
- Travel preferences and itinerary details relevant to the services offered on our marketplace
- Device and usage information such as IP address, browser type, and location data
- Cookies and tracking technologies used for analytics, customization, and advertising
3. How We Use Your Information
Your Personal Data is used to:
- Provide, operate, and improve our marketplace services
- Process your bookings and payments securely
- Communicate account-related information and customer support
- Deliver personalized offers and marketing communications with your consent
- Conduct research and analytics for service enhancement
- Fulfill legal and regulatory requirements
4. Data Sharing and Disclosure
We may share your Personal Data with trusted third parties only as necessary to provide our services, including:
- Payment processors for handling transactions
- Marketing and analytics service providers to support our operations
- Law enforcement or regulatory authorities as required by law
We do not sell or rent your Personal Data to third parties.
5. Data Security
We implement appropriate safeguards such as encryption, firewalls, and access controls to protect your data from unauthorized access, disclosure, alteration, or destruction.
6. Data Retention
Your Personal Data is retained only as long as necessary to fulfill the purposes outlined in this policy or as legally required. You can request deletion or modification of your data by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have rights including:
- Access to and correction of your Personal Data
- Request restriction or deletion of your data
- Opt out of marketing communications
- Data portability
You can exercise these rights by contacting us at the details below.
8. International Data Transfers
As a global operator, your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws.
9. Children’s Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.
10. Updates to this Privacy Policy
We may update this policy occasionally. We will notify users of significant changes and post the revised policy on our website.
11. Contact Us
For privacy inquiries or to exercise your data rights, contact:
Adventour Global
Email: cs@adventourglobal.com
Address: 737 Woodlands Circle, Singapore