Understand the Payment option

Overview

  • Book Now: Pay in full at booking; the booking is confirmed immediately, and standard cancellation rules apply.
  • Paylater: Reserve a spot without payment or card details; the reservation is held for 48 hours while our Travel Experience team follows up. If not confirmed within 48 hours the reservation is deleted.

Key differences

  • Confirmation timing: Book Now = immediate confirmation. Paylater = provisional hold (48 hours)  not a confirmed booking.
  • Payment requirement: Book Now = full payment at time of booking. Paylater = no payment required to hold.
  • Cancellation policy: Book Now = cancellation policy applies from booking. Paylater = no cancellation actions apply until the reservation is converted to a confirmed booking by full payment.
  • Supplier arrangements: Book Now signals commitment to suppliers immediately. Paylater allows partners limited time to plan but does not trigger supplier commitments until confirmed.
  • Inventory risk: Book Now secures your spot. Paylater holds availability briefly; unconfirmed holds are released automatically after 48 hours.
  • Evidence & service planning: Paylater gives time to review plans; Book Now is best when your plans are final and you want certainty.

When to choose Book Now

  • Your travel dates, itinerary, and participants are finalized.
  • You want guaranteed space and immediate confirmation.
  • You prefer the protections of Adventour Global’s cancellation and refund processes to apply now.
  • You are booking during peak season, limitedseat experiences, or when supplier availability is scarce.
  • You need immediate supplier confirmation for visas, permits, or logistical arrangements etc

When to choose Paylater

  • You need short time to confirm details (e.g., finalizing travel companions, flights, or document checks).
  • You want to reserve a spot briefly without committing payment.
  • You plan to confirm within 48 hours and understand the hold may be deleted automatically if not confirmed.
  • You do not require immediate supplier confirmation for permits or documentation.

Important policies & practical tips

  • Hold duration: Paylater holds last 48 hours from reservation time. Unconfirmed holds are automatically deleted with no further notification.
  • Followup: Our Travel Experience team will send reminders during the 48hour hold to help you confirm.
  • No card on file: Paylater does not require payment details; to confirm you must complete full payment within the 48hour window.
  • Converting to confirmed booking: To convert a Paylater hold into a confirmed booking, complete full payment as instructed in our followup email before the 48hour expiry.
  • Cancellation implications: If you convert a Paylater hold to a confirmed booking (via full payment), the standard cancellation tiers (100% refund ≥30 days, 50% refund 1–29 days, no refund sameday) will apply.
  • Nonrefundable components: Even with Book Now, some supplier fees or permits may be nonrefundable; these will be disclosed at booking and may reduce refundable amounts.
  • Avoiding cancellations: If you expect potential changes (flight uncertainty, pending documents, health concerns), consider Paylater but confirm within 48 hours to avoid losing the hold.
  • Peak times: During high demand, prioritize Book Now to secure limited spots.

How to proceed

  • Ready to commit now? Select Book Now, pay in full, and receive immediate confirmation.
  • Need a short hold? Select Paylater, watch for our followup emails, and complete payment within 48 hours to secure your booking.

Need help deciding or to request an extended hold? Contact our Travel Experience team at cs@adventourglobal.com  we’re happy to assist.