• The vehicle seats up to 13 passengers (luggage not included). Please make your booking based on the total number of passengers and their luggage and notify us in advance if you have extra or oversized bags.
• Pickup time: Be ready in the hotel lobby 10 minutes before scheduled pickup.
• Driver meeting point: Hotel main entrance; driver will hold a sign with your name.
• Travel time: Allow 20–60 minutes depending on location and traffic; allow extra time during peak hours.
• This applies to both pick-up (airport to hotel) and drop-off (hotel to airport) services.